Telus Strike Causes Surge in Vonage Subscriptions

Telecom News Editorials Reports Glossary

12:59 pm on October 3, 2005 | Category: Business, VoIP

Employees, managers, and customers alike are complaining about the annoyance and inconvenience associated with the lengthy Telus labour dispute. One party that isn’t complaining, however, is the popular VoIP telephony provider, Vonage.

Ever since the strike begun at Telus, Vonage has had a surge in new subscribers from Alberta and British Columbia (Telus’s primary service areas). Many people from these provinces who have moved to a new address, are having trouble getting their telephones connected in a timely manner, due to a shortage of service staff. As a result, many of these people are getting frustrated with Telus, and are therefore looking for alternatives.

Vonage has a very simple and straightforward set-up process, which allows new customers to use the service with nothing more than a broadband connection, a small adapter, and an ordinary telephone. This, along with the fact that VoIP costs considerably less than traditional telephone service, has caused a considerable number of fed up Telus customers to mass-migrate to Vonage.

Links: Telus, Vonage, Telus Strike, VoIP, Telephone, Broadband Phone.

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[…] Although Telus seems to be waiting until they can roll out an ideal service, they may well be missing the boat. While cable companies and independent VoIP providers (such as Vonage) obtain thousands of new customers each and every day, Telus seems content to sit and wait. […]

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