Comments on: Embarq Introduces Special Offers for Wireless Customers

By: al

al — Wed, 27 Feb 2008 01:21:41 +0000

Ditto on barbara’s comment. I have 6 months on my contract, dropped my phone, they won’t repair or replace it unless I sign up for another 2 years! “because you didn’t get insurance” which I don’t recall being mentioned when I signed up. Also I can’t log on to their website because I kept my earthlink email address and the only way you can log on is switch to an embarq address. A twisted outfit. Beware.

By: thom

thom — Fri, 21 Dec 2007 15:07:43 +0000

i had a my service bundled because i have cancer and cant remember sometimes. however. i find that embarq. when dealing with the wireless service is the most lousey service that i have ever had. i purchased my phones thru them and they have never kept a charge, i call and no one can offer me any help regarding repairs or if i can purchase a new phone myself and have them send me a sim card. i was just told to get a new phone or a new battery, but it had to be through them. ill be so glad when my contract runs out.

By: barbara

barbara — Fri, 21 Sep 2007 17:43:20 +0000

embarq maybe hungry but they are so restriced in the cell phone area and they will not help if your phone is falling apart it makes them a company very low on the customer satisfaction totem pole. Have had my cell phone service for less than 1 year and both phones are falling apart. Embarq will not repair/replace nor give a discounted rate on a new phone. At least when I had AT&T they would always either repair/replace or let you change your plan and get new phones. They also want $300.00 to cancel service since my contract has not expired. Can’t wait until I can switch back. They cannot be that hungry if they won’t help there customers

By: Dorothy Simmat

Dorothy Simmat — Fri, 08 Jun 2007 20:16:47 +0000

I am an Embarg.com member. Eathlink is not transferring my email and web messages. I do not have Embarq TotalAccess. Earthlink has dropped me as a member. I have difficulty receiving messages and then opening them.