Comments on: Bell/Telus Text Messaging Cash Grab Makes No Economic Sense

by: Bill

Mon, 23 Mar 2009 16:06:08 +0000

Been reading all the posts and I must agree with the fact that people that use SMS on a daily basis are not the real “target” of this action.

On the other hand, why not just charge for incoming SMS that have been “responded” to? That is technically feasible and it would “justify” the charge, imho.

by: James

Wed, 18 Mar 2009 20:29:53 +0000

Over the years I have had all 3 different cellular service providers(Bell, Telus and Rogers) Out of the three I have always found that Rogers has the best customer service and clearer reception.

If you want to make yourself angry check out what Europe pays for the same cellular service as we do here.

by: mom

Wed, 06 Aug 2008 16:09:03 +0000

My husband’s phone is with Rogers and mine is with Telus. Before you switch to Rogers for better reception let me tell you more often than not it is my Husband’s phone that has no service in remote areas. On the text messaging issue, I believe the younger generation is being taken advantage of and I applaud all of you for fighting against being overcharged. Becoming wise consumers is your best defense. I have an 18 year old Son and have seen all too often a disrespectful attitude toward younger consumers. They will happily take you money, after all you are one of their largest demographics. You all deserve more respect.

by: Ed

Wed, 30 Jul 2008 23:08:06 +0000

As I believe this text message cash grab is a breach of contract I await the impending class action lawsuit.Although not a heavy text message user I am offended at the concept of charging for unsolicited messages if they are not something that I encouraged or initiated.
Hooray for Rogers or any other provider who is smarter than this.
Telus, I hope you feel the pain of your irate customers.

by: Neo

Wed, 30 Jul 2008 15:24:03 +0000

People are getting it all wrong. Those who actually USE the text message feature will NOT be charged anything more as their bundle include unlimited txt msgs. Only those who don’t have any text messages bundle would be charged (they will actually be charged for sending AND incoming as they are on a pay per use basis…). I dont know about Bell, but Telus will credit and block any text messages that are coming from an unwanting sender. You will only have to forward the actual message to a special number and the system will take care of the rest no question asked.
Again why people are so hysterical about all this!? Isn’t normal to get charged for a service anymore?
We all can argue from today til tomorrow about the actual cost of sending a txt msg or about the profit marging of the cell companies, but at the end of the day we, as customers, are chosing to use those service therefore we should pay or choose not to use the service anymore.
But again, the vast majority of people using txt msgs on a daily basis have a bundle that includes a certain amount (or unlimited) of txt msgs… at .15$/msg, it would simply be too expensive for those people. And they dont have to worry about getting charged for incoming!