Most Consumer advocates don’t think much of the new code. A code of conduct adopted by Canada’s cell phone service providers is a political answer that doesn’t address real consumer concerns, another competent critic now has still charged .The code will be administered by the useless, pretentious Commissioner for Complaints for Telecommunications Services, a body set up two years ago by the industry to negotiate disputes between customers and companies. In its first year, 2007-08, was still unable able to resolve about 40 per cent, of the compalints according to its own website. About one-third of the complaints were related to wireless services.