Telecommunications Industry News
ToneCheck Prevents Email Users from Sending the Wrong Message9:26 pm on July 21, 2010 | Category: Email, Software, Web Services
Canadian software developer, Lymbix, has developed a Microsoft Outlook plugin to analyze the language used in email messages and prevent potential misunderstandings between friends and colleagues.
The ‘ToneCheck’ application reviews the content of an email message to evaluate words and phrases for eight primary emotions, then highlights potentially inappropriate language, allowing users to make changes before hitting ‘send.’ This helps to mitigate the lack of context that is inherent to text-based communication and prevent unintended tones or emotions from being transmitted.
The beta version of ToneCheck is a free download, available at http://tonecheck.com/.
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Published by TeleClick Enterprises
Edited by Jeremy Maddock